Last updated: October 1, 2021
In this document, personal information is data that can be used to identify or contact a single person, while non-personal information is data in a form that does not, on its own, permit direct association with any specific individual.
Once Paddle authorizes payment for a product, it establishes a direct, secure connection to our server so we can process the order and return a generated product license key. We will receive your email address, along with non-personal information such as country of purchase, price paid, and quantity ordered. Unmarked Software LLC does not receive payment details such as your credit card number, nor do I have access to that information via Paddle’s vendor interface.
We also receive the status of Paddle’s opt-in checkbox to receive product updates and offers from Unmarked Software LLC via email. This option is unchecked by default. If you do opt-in, it is possible to opt-out at any time.
Some orders may involve additional information that you fill out at the beginning of the order process, which will also be sent over that same secure connection. For example, to receive discounted upgrade pricing and options, we may request your current license code.
We collect and store the following:
Your email address and license key, both of which are considered personal information as they can uniquely identify you.
If you opted-in to the mailing list, your email address is also stored in a separate mailing list.
App Store Purchases
For email support, we use Zendesk service. Data we collection is for support purposes only.
Our web server, like most web servers, automatically gathers industry-standard logs of web page visits, including IP addresses, browser type and language, Internet service provider, referring and exit websites and applications, operating system, etc. This information is used primarily to administer the site and assist with troubleshooting.